Goods Code WatchRefund policy
Watch and API subscriptions are currently closed. Public Lookup is free. The following explains how paid purchases will be handled when subscriptions open.
Paid purchases and refunds
Paddle is the merchant of record for paid purchases. Refund eligibility is governed by the Paddle Refund Policy (opens in a new tab) and Paddle Buyer Terms (opens in a new tab), together with applicable law. Refunds are not automatic; mandatory consumer rights remain unaffected, including applicable withdrawal rights and remedies for defective services.
Request a refund or withdrawal
Use the support link in your purchase receipt or visit Paddle buyer support (opens in a new tab). Include your transaction reference and purchase email. For a service problem, email info@snoeterssoftware.nl so we can help. Never send card numbers, API keys or sign-in links.
Cancel a subscription
Use the Manage subscription link in your Paddle receipt or contact Paddle buyer support. Cancellation stops future renewals at the end of the applicable billing period; it does not itself request a refund. Removing a watch or closing your Goods Code Watch account does not cancel the separate Paddle subscription.
Software service terms: Terms.